FAQ

What forms of payment do you accept?
We accept American Express, MasterCard, Visa, Discover, Yuna Yang Gift Card, and Yuna Yang Store Credit

Can I change or cancel my order?
Unfortunately, your order cannot be modified or canceled once it is submitted. Because processing occurs so quickly, we are unable to change size, color, quantity, address, etc. But please email us we can process store credit

How much does shipping cost?
Free shipping is automatically applied during checkout when the purchase order is $500 or more, on all orders within the continental U.S.

When will I be charged?
Your credit card will be charged as soon as the order ships from our warehouse to your shipping address. If you have multiple items in your order, you will only be charged when each item ships.

Can I exchange or return customization product?
Personalized items may not be exchanged or returned.

How will I know you received my online order?
Once you place an order with yunayang.com, we will provide you with a confirmation number and you will receive an Order Confirmation Email to confirm that your order is what needs to be